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BPO - Recruitment and Candidate Onboarding

BPO - Recruitment and Candidate Onboarding

BPO - Recruitment and Candidate Onboarding

Smiling customer service team working with headsets.

  • Preficia Manpower Services Private Limited collaborates closely with the Bpo Banking process Program to support aspiring candidates seeking banking career opportunities. Through this partnership, Preficia offers comprehensive candidate onboarding solutions, which include candidate outreach, initial screening, and guidance throughout the application process. This collaboration connects talented graduates with the opportunity to join one of India’s leading private sector BPOs, creating a pathway for young professionals to confidently enter the banking industry with the right support.

BPO - Banking Skills Training Support

BPO - Recruitment and Candidate Onboarding

BPO - Recruitment and Candidate Onboarding

Group of people in a BPO training session wearing headsets.

 

BPO Process – Customer Service Executive

Company: Leading BPO Company
Location: Multiple Locations Across India

Job Overview

We are hiring Customer Service Executives for our BPO process. This is a great opportunity for freshers and experienced candidates to build a career in the BPO and customer service industry.

Job Responsibilities

  • Handle customer calls and provide appropriate solutions
  • Resolve customer queries and complaints professionally
  • Provide information about products and services
  • Maintain good customer relationships
  • Follow company policies and process guidelines
  • Achieve assigned performance and quality targets
  • Maintain accurate customer records

Eligibility Criteria

  • Minimum 12th Pass / Graduate
  • Freshers and experienced candidates can apply
  • Good communication skills
  • Basic computer knowledge
  • Positive attitude and willingness to learn

Skills Required

  • Good verbal communication
  • Customer-handling skills
  • Active listening
  • Basic computer knowledge
  • Teamwork and professional attitude

Salary & Benefits

  • Salary: ₹12,000 – ₹25,000 per month
  • Attractive incentives based on performance
  • Training provided
  • Career growth opportunities
  • Friendly and professional work environment

Career Growth

Successful candidates can grow into positions such as:

  • Senior Customer Service Executive
  • Team Leader
  • Quality Analyst
  • Process Trainer
  • Assistant Manager

Apply Now and Start Your BPO Career!

Meet the Preficia India team: A Gallery of Our HR Experts

    Candidates eligibility criteria

     

    Here are the candidate eligibility criteria for the ACE Banker Program of HDFC Bank (conducted in collaboration with NIIT):

    🎓 Basic Eligibility Criteria

    1. Educational Qualification

    HS is minimum Qualification needed for this job.

    2. Age Limit

    • Minimum: 18years
    • Maximum: 35years 

    3. Work Experience

    • Freshers can apply
    • Candidates with 0–3 years of experience are also eligible 
    • ❌ Disqualification / Not Eligible If:
    • You have criminal or legal issues (past/pending) 

    📌 Additional Conditions (After Selection)

    To get the final job offer:

    • Must complete training 
    • Must score minimum 60% in training assessments
    • Maintain good conduct during the program 


    Criteria Requirement Qualification HS Age 18 - 35 years Experience fresher AnySelectionTraining + assessment


    BPO_Interview_Cracking_Guide (pdf)

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    If you're interested in one of our open positions, start by applying here and attaching your resume.

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